We’re here to help! 💛 If you have any questions about your subscription, credits, or app experience, please reach out to us. Our team will get back to you as soon as possible.
You can contact us for:
📧 Email: support@nanopotato.ai
Open the Settings app, tap your name, tap Subscriptions, choose Rizz AI and tap Cancel Subscription. You keep access until the end of the current billing period.
Open the Google Play Store, tap your profile picture, go to Payments & subscriptions, then Subscriptions, choose Rizz AI and tap Cancel subscription.
No. Subscriptions are billed by Apple or Google, so you need to cancel in your App Store or Google Play settings as described above.
Payments are processed by Apple and Google. On iPhone, request a refund at reportaproblem.apple.com. On Android, you can request a refund through Google Play within 48 hours of purchase; after that, email us at support@nanopotato.ai with your order number.
Credits can take a minute to appear. Close and reopen the app while signed in to the same account you used to buy. If they still are not there, email support@nanopotato.ai with your receipt and we will fix it.
In the app, open the Profile tab and tap Delete account. Remember to cancel any active subscription separately in the App Store or Google Play.
Yes. Rizz AI was previously called Nano Potato, and the website is still nanopotato.ai.
We value your feedback and strive to make Nano Potato the best AI-powered photo generation experience for you.
Last updated: October 21, 2026